Crypto FAQ
Gain deeper crypto insights and accelerate growth with our AI-powered analytics. Make data-driven decisions that deliver exceptional results.
Your security comes first. At Flod Fundline, we use bank-level encryption, two-factor authentication (2FA), and cold storage for your digital assets. We adhere to stringent financial regulations in Denmark and undergo regular audits. Your funds are insured against unauthorised access, so you can trade with confidence.
- Step-by-step guidance and 24/7 support
- Risk-free demo for practising with virtual funds
- Automated tools that handle the heavy lifting for you
- Start with as little as and learn as you trade!
Bank card withdrawals are typically processed within 1-3 business days in most regions. Crypto withdrawals to external wallets are usually completed in under 30 minutes. Processing times may vary depending on your bank and verification status.
We generate revenue through premium features and volume-based partnerships with exchanges, not user fees. There are no hidden fees - you always see the exact transaction amount before confirming.
Yes! Flod Fundline is available in over 98 countries worldwide and growing. During registration, select your country to confirm availability and view local payment options. We adhere to all applicable local regulations to keep your trading secure and compliant.
- AI-driven recommendations - Receive tailored coin suggestions aligned with your risk profile
- Ready-made Portfolios - Curated Bundles (e.g., "Starter Pack", "DeFi Bundle")
- Live market signals - Instant buy/sell alerts for leading cryptocurrencies
Our support team is available 24/7 via live chat and by email at info@flod-fundline.com. For urgent enquiries, we typically respond in under 15 minutes.
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Licensed Service
- Registered with FinCEN, FCA and CySEC
- Regular audits by third-party firms
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Country-Specific Rules
- Automatic geo-compliance: Our platform aligns with your country's regulations
- KYC verification where legally required
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Your Funds Are Safeguarded
- Bank-grade security (the same standard as online banking)
- 95% of assets are secured in offline cold storage
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA and SWIFT – 0% fee)
- PayPal (instant processing)
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Crypto Deposits
- Direct cryptocurrency transfers (BTC, ETH, USDT - 0% fee)
- QR code scanning for mobile wallets
Crypto Support
Customer Service and Support
For any inquiries, please contact our partner broker directly. If you don’t yet have an account with a trusted brokerage partner, let us know and we’ll help you get started. If you encounter any issues with your trading partner’s support, reach out to us and we’ll work to resolve them.
Support Hours
Our customer support team is available 24/7 without interruption. In the unlikely event immediate access isn’t possible, you can trust our support specialists will handle your request as quickly as possible.
